Privacy Policy

Overview

This Privacy Policy explains how Launchn Life by Luke Dawson (“Launchn Life”, “we”, “us” or “our”) collects, uses, stores and protects your personal information when you visit this website, submit an enquiry, book an appointment, or communicate with us by email.

Luke Dawson is the operator of Launchn Life. We are committed to handling your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What information we collect

We may collect and hold the following types of personal information:

• Enquiry forms: your full name, email address, phone number, service of interest and message.
• Appointment bookings: your name, contact details, selected appointment time and any information you provide when scheduling a Readiness Call.
• Email communications: the content of emails you send to us, including any personal information you choose to share.
• Coaching and wellness services: relevant background you share to support personal coaching, contrast experiences or guided breathwork sessions.
• Website use: non-identifying technical information such as browser type and device, collected to keep the website working reliably.

You are not required by law to provide personal information, but if you choose not to, we may not be able to respond to your enquiry or provide our services.

How we use your information

We use your personal information to:

• Respond to your enquiries and provide information about our services;
• Manage appointment bookings, including Readiness Calls and session scheduling;
• Deliver and personalise personal coaching, contrast experiences and guided breathwork;
• Communicate with you about your enquiry, booking or ongoing support;
• Maintain records to support safe and effective service delivery; and
• Improve and maintain this website.

Your information is not used for email or SMS marketing unless you have separately and explicitly given consent for that purpose. You can withdraw that consent at any time.

How we store and protect your information

Your information is managed through a client communication system used by Launchn Life to respond to and track enquiries and bookings. We take reasonable steps to protect your information against misuse, interference, loss, and unauthorised access, and we limit access to those who need it to respond to you or provide our services.

Sharing your information

We do not sell your personal information. We may share your information only where necessary to respond to your enquiry or provide a service (for example, with a booking or scheduling tool), or where required or authorised by law. Where we use service providers, we take reasonable steps to ensure they handle your information appropriately.

Access and correction

You have the right to request access to, correction of, or deletion of the personal information we hold about you. If you would like to access, update, or request removal of your information, please contact Luke using the details below.

Contact

For any privacy questions or requests relating to your personal information, please contact Luke Dawson at Launchn Life.

Updates to this policy

This policy may be updated from time to time. Any changes will be reflected on this page with an updated date.